Terms and Policies

Details Of the Company Below. 

  • Reg. Company Name: OurTriaanyas NaturalCare Pvt. Ltd.
  • Reg Office: 227 GRD Floor, Block A, Sector 47, NOIDA, Gautam Buddha Nagar, Uttar Pradesh, India, 201301
  • CIN Number: U51909UP2018PTC109534. GSTIN: 09AACCO8074F1Z8 / PAN NO. AACCO8074F .
  • Office Contact Numbers: 7838393889 / 7838509542 / 9990789726.
  • Shortnames or Brand names used : Triaanya’s HealthMantra & THMFamily & OurHealthMantra are all the same representing Reg. Company OurTriaanyas NaturalCare Pvt. Ltd.
  • Web Site: www.ourhealthmantra.com /  www.THMFamily.com
  • Register or Official Email ID for any official communication: [email protected]

Terms and Policies:

Triaanya’s Health Mantra Brand of Reg. Company Name OurTriaanyas NaturalCare Pvt. Ltd. committed to the protection of your privacy with regard to any information that we may gather through your interaction with our Site. This Terms and Privacy Policy applies to www.Ourhealthmantra.com / www.THMFamily.com (collectively, “Site” or “Triaanya’s Health Mantra” “OurTriaanya NaturalCare Private Limited” or “we” or “us” or “our”). This privacy policy is intended to make clear information that may be collected on our site, our usage of this information, and the circumstances under which this information may be disclosed to third parties. This Privacy Policy only applies to information collected through our site and does not cover information that we gather from other sources.

This Privacy Policy supplements the Terms and Conditions listed on our site, making clear the rules and policies that regulate your use of our site. These terms and conditions are subject to amendment at the discretion of the Triaanya’s Health Mantra and you may be required to accept additional terms, depending on the nature of your relationship with us and your activities on our site.

Our site may contain links to affiliates, product manufacturers, and educational resources on sites that are not operated by us. When you click on links that take you to third party sites it is advisable to review their privacy policies and terms and conditions. We do not exercise control over and cannot be held responsible for the privacy practices, services, or content on third party sites.

It is unlikely that we would make any significant changes to our Privacy Policy, but we reserve the right to make updates from time to time. We encourage you to check this page occasionally for any changes to policy. Any continued use of the site after a policy change will constitute acceptance of the new Privacy Policy.

 The following terms and conditions will be deemed to have been accepted by the user on the usage of the website www.Ourhealthmantra.com / www.THMFamily.com which is representing Triaanya’s Health Mantra brand with Reg. Company Name OurTriaanyas NaturalCare Pvt. Ltd. . You are requested to read them carefully before you use the services of the web site referred to as ‘digital assets’. The digital assets are owned and maintained by Triaanya’s Health Mantra.

For User Security by registering with the digital assets you can access or view the prices, product details, and submit purchase orders electronically. You are responsible for using the digital assets in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.

Under no circumstances should any patient or person stop taking prescribed medicines without consulting the doctor who prescribed it. The information provided in the digital assets is for general information of the consumers. The information in no way suggests or prescribes self-medication by the consumer. Further any information available on the digital assets is not intended to be taken as a replacement for medical advice and treatment. Therefore, consumers of the digital assets should avoid self-treatment and consult a Ayurveda doctor and take the treatment under his or her proper guidance and advice. Triaanya’s Health Mantra makes no warranty for any damage suffered by customers from use of the services on this site. Furthermore, it makes NO warranty that the information on the digital assets is a substitute to proper consultation and treatment from registered medical practitioners.

The information (including without limitation advice and recommendations) and services on this Website are intended solely as a general educational aid and are neither medical nor health care advice for any individual problem nor a substitute for medical or other professional advice and services from a qualified health care provider familiar with your unique facts. Always seek the advice of a qualified health care provider with any questions you may have regarding a medical condition and prior to starting any new treatment. Nothing contained in this site is intended to be used for medical diagnosis or treatment.

You agree not to use the digital assets for any of the following purposes:

Circulate or spread any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Convey material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. Also, gaining unauthorized access to other computer / network systems which may include Interfering with any other person’s use or enjoyment of the Website. Also, any activity which results in manipulation, defacement, hijacking, hacking, etc., of the Website. Triaanya’s Health Mantra will charge freight or handling charges or shipping charges, and/or statutory taxes as applicable.

Triaanya’s Health Mantra hereby disclaims any guarantees of exactness as to the finish, efficacy and appearance of the final products displayed on the website as ordered by the user. The quality of any products or presentation may undergo regular changes with compliance to standard procedures.

Triaanya’s Health Mantra may change or discontinue any aspect of the digital assets at any time, including, its contents or features. We reserve the right to change the terms and conditions applicable to the use of the digital assets. Such changes shall be available immediately without prior notice, which shall be placed on the digital assets.

In no event will we be liable for damages of any kind , including, without limitation , direct , incidental ,consequential damages (including, but not limited to, damages for lost profits , business interruption , and loss of programs or information) arising out of the use of or inability to use our digital assets, or any information provided on the digital assets, or in the products any claim attributable to errors, omission , or other inaccuracies in the products or interpretations thereof.

User agrees to indemnify, defend and hold Triaanya’s Health Mantra or its owners harmless from and against all losses, expenses, damages and cost, including reasonable attorney’s fees, arising out of or related to any misuse by the user of the content and services provided on the digital assets.

The laws of India shall apply and courts in Noida / Greater Noida, Uttar Pradesh, shall have jurisdiction in respect of all the terms, conditions and disclaimers. Triaanya’s Health Mantra reserves the right to make changes to the digital assets and the terms, conditions and disclaimers at any time and without information to the customer/customers of the services.

Triaanya’s Health Mantra reserves the right to change the terms, conditions and notices under which the digital assets are offered, including but not limited to the charges, if any, associated with the use of the digital assets. It shall be the sole responsibility of the user to regularly review these terms and conditions. The user’s continued use of the digital assets shall constitute his/her/its acceptance of any such changes to this policy.

Triaanya’s Health Mantra reserves the right, in its sole discretion, to terminate your access to any or all digital assets and the related services or any part or portion thereof, at any time, without notice.

Triaanya’s Health Mantra does not claim ownership of the materials you provide to Triaanya’s Health Mantra or post, upload, input or submit to any of the digital assets or its associated services (Submissions). However by posting, uploading, inputting, providing or submitting your Submissions, you are granting Triaanya’s Health Mantra use of your Submissions in connection with the operation of their businesses including publishing your name in connection with your Submissions. Triaanya’s Health Mantra shall not use or sell user identifiable data contained in the Submissions. However, Triaanya’s Health Mantra has the sole & exclusive right to use, transfer or otherwise deal with compiled user aggregated data as not restricted by law.

The information (including without limitation advice and recommendations) and services on this Website are intended solely as a general educational aid and does not constitute a recommendation to buy any products, etc. discussed therein by Triaanya’s Health Mantra.

Any decisions will be based solely on your own discretion and evaluation of the products of Triaanya’s Health Mantra and your need for the same. While adequate care would be taken to ensure completeness, accuracy etc. of the information/services provided, Triaanya’s Health Mantra shall in no circumstances be liable for any loss or damage caused by your reliance on information obtained through this Website. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on this Website. You should consult your own legal counsel, business Advisor and tax Advisor as to the legal, business, tax and related matters concerning any policies with respect to which guidance is sought or given.

Triaanya’s Health Mantra, the site www.Ourhealthmantra.com provides message boards & chat rooms for user discussions. We expect our viewers to exercise due caution before transacting on any message posted on the boards/chat rooms. We request the participants not to misuse the boards & chat rooms by posting malicious & ill-intentioned messages. The messages posted on chat rooms & message boards are the views of the individual posting them. We will not assume any liability on account of the message posted on message boards & chat rooms or blogs.

Triaanya’s Health Mantra complies with reasonable security practices and procedures to protect the sensitive and personal information collected by us. Regular audits are conducted to ensure that reasonable security practices and procedures are in place.

Privacy Policy

Our Company complies with reasonable security practices and procedures to protect the sensitive and personal information collected by us. Regular audits are conducted to ensure that reasonable security practices and procedures are in place.

User Privacy – The user’s right to privacy is of paramount importance to us. Any information provided by the user will not be shared with any third party. We do everything we reasonably can to protect your rights of privacy on systems and the website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example courier agencies and intermediaries that have links to our order processing system. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. We collect email address, name, phone number when you use our services or products. This information is used to send you personalized offers, product & service updates and health information based on your interests.

Personal Information – Sensitive personal data or any personal information (name including first and last name, email address, mobile phone number and contact details, age, date of birth, area ZIP/Postal Code, password); financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; medical history; sexual orientation; medical records and history; biometric information (such as DNA, fingerprints, voice patterns, etc. that are used for authentication purposes); user interests, will be considered sensitive personal data or information under the Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and any such information collected will be available for view by the user on the Website.

Any personal/sensitive information will not be disclosed by Triaanya’s Health Mantra to any third party without prior permission. No prior permission will be required if the request for such information is –
– Necessary for compliance of a legal obligation.
– Shared with Government agencies mandated under the law to obtain information for the purpose of verification of identity.
– For prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.
Any personal/sensitive information can be transferred to any other Company/person in India only if –
– Consent is given by the user. – It is necessary for the performance of contract between us and the user.
Any personal information shall not be collected without consent by the user. The information will be collected for lawful purpose or if it is considered necessary for the purpose. The information collected shall be used only for the purpose for which it is collected and shall not be retained for a period longer than what is required.

The user will be aware about the fact that the information is being collected, its purposes and recipients, name and addresses of the agencies retaining and collecting the information. The personal/sensitive information will be collected only for the purpose for which it is sought. The user will be provided with an opportunity to review the information provided and make corrections, if required. Before collecting the information, the user will be provided with an option to not provide the information sought. The user will be able to withdraw their consent later. If done so, we have the option of not providing the good/services for which the information is sought.

Triaanya’s Health Mantra uses “cookies” to track usage patterns, traffic trends and user behavior, as well as to record other information from the website. For certain services provided on this website, cookies allow Triaanya’s Health Mantra to save information locally so that you will not have to re-enter it the next time you visit. Many content adjustments and customer service improvements are made based on the data derived from cookies. The information we collect from cookies will not be used to create profiles of users and will only be used in aggregate form.

The User may set his/her/its browser to refuse cookies. If the User so chooses, the User may still gain access to most of the Website, but the User may not be able to conduct certain types of transactions (such as shopping) or take advantage of some of the interactive elements offered.

You understand that the Policy shall become void at the Company’s option, in the event of any untrue or incorrect statement, misrepresentation, non-description or non-disclosure of any material fact, in the proposal form/personal statement, declaration and connected documents or any material information having been withheld by you or anyone acting on your behalf.

You understand that the Policy shall become void at the Company’s option, in the event of any untrue or incorrect statement, misrepresentation, non-description or non-disclosure of any material fact, in the proposal form/personal statement, declaration and connected documents or any material information having been withheld by you or anyone acting on your behalf.

You consent to and authorize the Company and /or any of its authorized representatives to seek medical information from any hospital/medical practitioner or any other related entity that you have attended or may attend in future concerning any disease or illness or injury. You consent to provide a valid age proof and identity proof at the time of claims or any other time when required by the company. You acknowledge that any rights not expressly granted herein are reserved solely with Triaanya’s Health Mantra. These Terms and Conditions constitute the entire agreement between us with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between us with respect to the digital assets.

Triaanya’s Health Mantra shall not be liable for any delay in reaching the product. Product will be sent by 3rd party courier companies or Indian Government post office depending on availability of time. Customer refer their terms and shipping policies. Triaanya’s Health Mantra may from time to time send to you by e-mail or otherwise, information relating to products and services offered for general information related to financial and other services, life and health products.

Shipping Policy

All orders will be processed as soon as payment received.

The average order delivery time for all in-stock items is 7-10 business days depends on the availability. Triaanya’s Health Mantra team will communicate with you in case of any delays. Orders that include products from multiple brands may be shipped separately and could have different dispatch times.

Return Policy

In case of receipt of incorrect, damaged, or defective products, you may request a return and will be exchange as per the availability. Triaanya’s Health Mantra will be communicating with customers for the progress and updates.  Also, For returns please email us at [email protected] or call at number 7838393889 / 9990789726 with your ORDER NUMBER and relevant proof of defect (photo or documentation) as seen necessary. Our team will reach out to you shortly.

Cancellation Policy

Cancellation requests must be made within 24 hours of placing an order.

To cancel your order, please write to us at [email protected] with your order details. You can also call us at 7838393889 / 9990789726. Our team will reach out to you shortly.


If you have any questions you may contact us on no: 9990789726/ 7838393889/ 7838509542 and write to [email protected].